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From implementation and training, through daily use of the market’s leading technology, Motivano enables administrators to operate more efficiently, improve client satisfaction and achieve profitable growth.
Here are some of
the key benefits Motivano provides Administrators
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Implementation – our dedicated Implementation
Team has completed over 200 TPA client launches. Each includes:
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Implementation Plan
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Technical Documentation
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Integration
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Testing
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Training
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SureTrak™ – Motivano’s proprietary web based account management system
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Creating & managing accounts
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Ordering cards
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Real time transaction processing
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Funding management
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Substantiation management
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Auto-adjudication
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Reporting
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24/7-365
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Help Desk Support – our highly trained
Help Desk team is there to provide live agent support, as well as online assistance.
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Account Management – every client has
a dedicated Account Manager who assists with:
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Quality Assurance
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Sign off on all stages implementation
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Second level support
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Portfolio Efficiency Analysis
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Reviewing auto substantiation and other key configurations to increase performance
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Communication
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Providing educational and marketing materials for employers
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IRS updates
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Motivano system enhancements
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Market trends
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Scheduled client performance reviews
Today, Motivano is able to quantify exactly how much our technology and services
are able to reduce each TPAs operational overhead.
For More Information Contact Us
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